WHAT SERVICES ARE INCLUDED?
All our packages include the following:
Complimentary paper goods (white standard plastic forks and plates, cocktail napkins)
Parmesan, oregano, and pepper flake’s shakers
Wood tables for service, white tables for food topping station
Wood pizza plates for buffet-style service
Italian background music (only if requested prior)
One pizzaiolo and one helper to organize buffet table.
Authentic Italian electric, gas or wood oven to cook fresh Neapolitan pizzas in your event.
The food that is included will depend on the package you selected. Our basic package, ‘Pizzas’, includes only pizzas, as stated. You can choose to serve buffet style (as many slices as your guests can eat within the selected timeframe) or one individual pizza per guest ($3/guest up-charge).
Anything else that is not listed above (trash removal services, cake cutting services, bussing tables, plated meals, family-style service, drinks, decorations, or other menu items) will be quoted separately.
WHICH PIZZAS WILL YOU SERVE AT MY EVENT?
You will get five (5) pizzas flavors. You can choose between our Standard or Standard Vegetarian menu at no extra cost or you can customize your menu as you wish with our Premium Choices at $300 up-charge.
We want to serve your party in a timely manner, for this reason, we DO NOT work with “build your own” pizza service.
MENU CHOICES.
Menu choices are due two weeks prior the event through a Google Form link we will send you via email.
Menu choices can be Standard or Premium at a $300/up-charge. Check our website for further information.
“I WANT SOMETHING THAT IS NOT ON THE MENU”
We might be able to work on a customized menu item at an extra charge. You must notify about it at least two weeks before your event for us to review and approve.
TASTINGS.
Tastings are hosted once a month in our Kitchen space located in Cheshire Bridge, Atlanta, GA.
Tastings are always hosted on Sunday.
We host multiple clients at once per tasting slot.
Only one tasting per reservation is available.
Tasting price is $40/person for clients who have reserved a party with us and $70/person for clients who do not have a reservation with us.
Tasting price must be paid to secure your slot.
Tastings include: salads, appetizers, and desserts selections made by chef, soft drinks, one choice of 12” pizza per person.
Cancellations less than 24 hours in advance are not eligible for refunds or reschedule.
GUEST WITH SPECIAL DIET.
Find below some considerations about the most requested dietary restrictions (Vegan, Vegetarian, Gluten Free, Lactose Intolerant, and Common Allergens):
Our dough is vegan.
Our pizza sauce does not contain onions, garlic, nor any kind of oil or sugar.
We offer vegan cheese at an extra charge of $5/pizza.
We offer Gluten-Free friendly pies at an extra charge of $5/pizza.
We offer vegetarian and vegan options.
Kosher and Halal meats are available at an extra charge, prior notification.
IMPORTANT: cross-contamination is possible as we cook all pizzas in the same oven and use pizza cutters indistinctly for all pizzas. Guests with celiac disease or any other life threatening allergy must understand the risk presented above.
IS THERE ANY DISCOUNT IF I SELECT LESS MENU CHOICES FOR MY PARTY?
NO. Our prices do not vary for that reason. You will get the same quantity of food regardless if you select one, two, or five pizza choices. Same with the other food items.
The only price difference in menu selections is between the Standard Menu and the Premium Menu package.
DISCOUNT FOR KIDS.
Kids discount is 25% for kids between the age of 3-12 years old.
Kids discount will only be applicable if:
The party does not fall below the minimum purchase after the discount is applied.
All the food will be served buffet style.
HOW FAST CAN YOU GO?
Our pizzas cook really fast.
Every pizza takes 90 seconds or less in the oven.
We have the capacity of serving up to 70 pizzas an hour in our woodfired units and up to 50 in our smaller gas units.
Our maximum service time that can be included in a quote, regardless guest count or unit selection, is between 1-3 hours.
STANDARD SERVICE TIME:
Service time for wood fired units:
Up to 60 guests: 1 hour of service
60 – 90 guests: 1.5 hours of service.
90-150 guests: 2 hours of service
150+ guests: 3 hours of service.
Gas and Electric units:
Up to 30 guests: 1 hour of service
30 – 60 guests: 1.5 hours of service.
60 – 100 guests: 2 hours of service.
100+ guests: 3 hours of service.
EXTRA HOURS.
Request any extra hours at the moment of making your reservation. We will try to work with you to offer the most convenient option for your party.
Accepting requests for extra hours is based upon availability.
If we are requested to stay extra time the same day of the event, the request must be done prior starting service. If accepted, the extra hour’s fee must be paid immediately via credit card or Zelle. No cash accepted.
The rate for extra hours is $200/hour + taxes and fees
HIDDEN FEES OUR PRICE.
Even though we would not call them ‘hidden fees’, as they are pretty much standard fees in the American Service Industry, please note that the following will be added to your bill:
Travel fee: starts at $150.00. Rate is based on your location. Covers gas, tear and wear of our vehicles, and paid time for employees while on the road.
Sales Taxes: rate of the county where your party is hosted.
Convenience fee: between 3% to 0%, depending on your chosen payment method.
Service Fee: starting at 20%. This fee covers insurance, legal, and administrative costs for the event along with a small portion of the employees’ wages. This is not a gratuity fee
Gratuity: is nor included nor mandatory. It is always appreciated if exceptional service is given.
WHAT’S THE RENTAL FEE FOR AN OVEN UNIT?
There is no fee charged for unit rental. Unit’s usage is included in the price of your package.
Price per person and fees are equal regardless the unit available for your party.
The only thing that varies when booking one of our units is the minimum purchase.
There is no discount associated with the rental of any of our units.
I WANT TO BOOK A SPECIFIC UNIT FOR MY PARTY.
We understand that every unit offers unique and special traits for your party, and we will do the best to honor your preference when selecting a unit.
However, if an oven unit gets damaged or unavailable, we will need to change your unit for whichever available unit and there will be no discounts or reimburses associated with this change.
MINIMUM PURCHASE.
We have different minimum purchases depending on the type and date of the event and unit selected.
We are firm with our minimum purchase amount.
No discounts are offered if an event goes below the minimum purchase.
Minimum Sunday thru Thursday:
Tabletop and Mobile ovens: $1,350/food sales
Blue truck: $5,000/food sales
Minimum Friday and Saturday
Tabletop and Mobile ovens: $2,000/food sales
Blue truck: $5,000/food sales
WEDDING MINIMUM PACKAGE.
Wedding minimum package is: Pizza, Salad, Appetizers.
Only exception available to minimum package is if we are only assisting the event as a Late Snack or Cocktail Snack.
With late night or cocktail snack services we will not include: coordination calls and visits due to main caterer nor cleaning services of any type.
GUEST COUNT ADJUSTMENTS.
We understand that you can be unsure of your final guest count, especially if the party is booked too far in advance.
We recommend our customers to start with a lower number of guests when making the reservation.
After agreement is signed and deposit is made, guest count reductions are subject to a 20% fee over the reduced guest count.
Guest count reduction must not fall under minimum purchase.
Guest count reduction must not fall under the 50% deposit made for the reservation (reducing guest count to half or more).
Guest count reductions are subjected to change of units or service time.
Last call to make guest count reductions is two weeks before the event. After this period, balances will not be refundable.
Guest count additions are available up to 3 days before the party, no cost associated with it. Adjustments must be cancelled immediately after notifying guest count additions.
WHAT DO YOU NEED TO BOOK THE DATE?
We need the following to book your date.
Payment of $20 agreement fee.
Filled questions to prepare your agreement sent in booking manual.
After this, you will need to sign our agreement of services and make a deposit for 50% of the party.
Party is not booked until agreement is signed and invoice is paid.
A five-day grace period is given once the booking documents are sent. Within this period, customer will be notified of any other inquiries for the same date and will be given the priority to finalize their booking.
After five days, we will cancel invoice and agreement and will not commit to notify Customer of other inquiries made for their date.
MENU SELECTIONS AND REMAINING BALANCE.
Menu selections (Standard Menu vs Premium Menu) are due two weeks prior the event.
Remaining 50% deposit is due two weeks before the event.
A 3-day grace period is given over all final invoices (due two weeks before the event). Customer must cancel remaining balances within this period.
Failure to pay remaining balances will result in cancellations of the party and will not be an eligible reason for a refund.
All balances due must be settled prior the event. We do not accept payments the very same day of the event.
PACKAGES CHANGES.
Package reductions are not eligible for refund.
Package substitutions for a food item of equal or same value can be made until two weeks before the event.
Package additions can be made up to a week before the event. Adjustments will be subject to Caterer’s availability.
PAYMENT OPTIONS:
The following payment options are available.
Financing: through AfterPay platform. Convenience fee of 7%
Credit/Debit card: Convenience fee of 3%
ACH transfer: Convenience fee of 1%
Zelle: No convenience fee.
Cash: No convenience fee. Only available to Drop Off at our location in Atlanta, GA.
RAIN and BAD WEATHER POLICIES.
Rest assured, even if it rains, we will be able to cater your party and make pizzas. Backup plans for the rain include:
Bringing tents for the rain (regular conditions).
Setup can potentially be placed indoors with our tabletop ovens (certain requirements must be met).
Closer to the date, we will offer you the options available for your party. This may involve a change of unit with no refunds due or whatsoever.
Rain cancellations are not an eligible reason for a refund.
Extreme weather conditions will be the only eligible reason for a cancellation with a refund or credit.
Extreme weather conditions IN THE SPECIFIC AREA WHERE THE PARTY IS HOSTED are considered: hurricane warnings, tornado warnings, snowstorms, or severe flood conditions.
RESCHEDULING AND CANCELLATION POLICIES
When we commit to your date, we are also rejecting another potential customer interested in the same date.
Secured deposit is non-reimbursable under any circumstance.
Rescheduling the date is available if notice is given at least four (4) weeks before the event.
Rescheduling fee is 20%.
Cancellations made less than two (2) weeks prior to the event are not eligible for any reimbursement or rescheduling.